There are various clients for your computer that can access your email account at mptelco. I will try to explain the settings for the most commonly used clients including Microsoft Outlook, Outlook Express, Mozilla and other Netscape based products. Of course, remember you can always access your email account from the webmail.
In Microsoft Outlook, click "Tools", then "Email Accounts" and click "Next". Select the "Add a new e-mail account" option and click "Next". From here you will see several options about the type of server the mptelco email server is. You can choose "POP3" or "IMAP", as mptelco supports both. Once that choice is made, click "Next". You will see three areas that have options. In "User Information" you will need to put your name in the "Your Name" field, and your email address in the "E-mail Address" field. In the "Server Information" field, put mail.mptelco.com in both boxes. In the "Logon Information" field put your email address in for the "User Name" and put in your password. Now click "Next" and then click "Finish". That should have your Microsoft Outlook set up for mptelco email.
In Outlook Express, click "Tools" then click "Accounts". Click on the "Mail" tab and click the "Add >" button and click the "mail" submenu. The Display Name is for your reference only. You can use anything you like, or MPtelco Email, or something of that sort. Then click "Next" and enter your email address in the next screen, and click "Next" again. On this page you will notice the drop down menu at the top for the server type. Make your selection of "Pop3" or "Imap" and put mail.mptelco.com in the 2 boxes under it. Click "Next", and again put your email address in the "Account Name" box and put in your password in the next box. Once you click "Next" and "Finish", you should be working with mptelco email.
In Mozilla Thunderbird, there is generally a setup wizard that starts up the first time you start Thunderbird. If it does, read on, and this will tell you what to do. If you already have Thunderbird setup and want to check settings, or if the wizard doesn't automatically pop up for you, then click "Edit" or "Tools" (depends on the version of Thunderbird) and go to "Accounts" or "Account Settings". From here you can click the "Add Account" button and see the wizard that I spoke of. Select that you want to add an email account, then click "Next". Then enter your name, or whatever name you want seen on the email you send, and your email address and click "Next". Now you will see the option to select "POP3" or "IMAP". Make your selection and enter mail.mptelco.com for both the incoming and outgoing mail servers. The next page askes you about your username. Your username is your email address. On the next page you will see the option for an account name. This is whatever you want to name the account. It is for your memory only. You can name it MPTelco or whatever. Click "Next" and click "Finish". Your email should be ready to go with Thunderbird.
The form below will aid you in changing you email password. It requires that you know your current password. If you have forgotten your password, you can call and have it changed to a temporary password, then you can use this form to change the temporary password to a password of your choice.
Passwords are encrypted on the webserver before submission to the database. They cannot be retrieved. The only function we have to help with forgotten passwords is to change them. This is for your security and privacy. We do not log passwords or read emails.